Terms of service

Terms of Service

Welcome to Ousanero. By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before making a purchase or using our site.

1. General

These Terms of Service govern your use of the Ousanero website (ousanero.shop) and any purchases made through the site. Ousanero is operated by CLOUDAVIA LLC.

By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

2. Business Information

Store Name: Ousanero
Domain: ousanero.shop
Operated by: CLOUDAVIA LLC
Business Address: 8206 Louisiana Blvd NE, STE A #8133, Albuquerque, NM 87113, United States
Email: support@ousanero.shop
Phone: +1 304 918 2903

3. Products and Services

Ousanero is an e-commerce store specializing in lighting products serving the United States market. Product descriptions, images, and pricing are provided for informational purposes and are subject to change without notice.

We make reasonable efforts to display product information accurately; however, we do not guarantee that product descriptions, images, or other content are entirely error-free.

4. Orders and Pricing

All orders placed through the Ousanero website are subject to acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Prices are listed in United States Dollars (USD) and are subject to change without notice.

5. Shipping and Delivery

Shipping and delivery are provided in accordance with our Shipping Policy. Delivery times are estimates and not guaranteed. Please refer to our Shipping Policy for more information.

6. Returns and Refunds

Returns and refunds are handled in accordance with our Return & Refund Policy. Please refer to that policy for detailed information about return eligibility, timelines, and procedures.

7. User Accounts

You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

8. Prohibited Uses

You agree not to use the Ousanero website:

  • For any unlawful purpose

  • To solicit others to perform unlawful acts

  • To violate any applicable laws or regulations

  • To infringe upon the rights of others

  • To transmit malicious software or harmful code

9. Intellectual Property

All content on the Ousanero website, including text, images, logos, graphics, and designs, is the property of CLOUDAVIA LLC or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, CLOUDAVIA LLC and Ousanero shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States and the state of New Mexico.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any changes.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: support@ousanero.shop
Phone: +1 304 918 2903
Mail: 8206 Louisiana Blvd NE, STE A #8133, Albuquerque, NM 87113, United States