Privacy policy

Privacy Policy

Ousanero ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from Ousanero.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide:

  • Name

  • Email address

  • Phone number

  • Shipping and billing addresses

  • Payment information (processed securely through our payment provider)

  • Order history and preferences

Automatically Collected Information:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and interactions on our site

  • Referring website or search terms

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Communicate with you about your orders and inquiries

  • Provide customer support

  • Improve our products, services, and website experience

  • Send you marketing communications (only with your consent)

  • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (e.g., shipping carriers, payment processors, email service providers). These parties are contractually obligated to protect your information.

  • Legal Compliance: When required by law, regulation, or legal process to disclose information.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request a copy of the data we hold about you

  • Object to certain processing activities

To exercise these rights, please contact us at support@ousanero.shop.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Ousanero
Operated by CLOUDAVIA LLC
8206 Louisiana Blvd NE, STE A #8133
Albuquerque, NM 87113
United States
Email: support@ousanero.shop
Phone: +1 304 918 2903