Privacy policy

1. Controller

This Privacy Policy explains what personal data we collect when you visit or shop with us, why we collect it, and what rights you have regarding that data. The controller responsible for the processing of personal data on this website is:
ousanero
8206 Louisiana Blvd NE
87113 Albuquerque, United States
Email: support@ousanero.shop
Phone: +13049182903

If you have any questions about this policy or about how your personal data is handled, please contact us using the details above.

2. Data We Collect

We only collect the personal data that is necessary to operate this website, process your orders, and respond to your questions. Depending on how you interact with us, the following categories of data may be collected:

2.1 When You Visit the Site

Our server automatically and temporarily logs certain technical information whenever you browse our website, including your IP address, the date and time of the request, the URL requested, the referring page, and details about your browser and operating system. This information is used solely to keep the website secure, stable, and reliable, and is not used to identify you personally. Legal basis: GDPR Art. 6(1)(f) (legitimate interest in the secure and reliable operation of our website).

2.2 When You Place an Order

To process and fulfill your order, we collect the information necessary to complete the purchase and deliver it to you: your name, billing and shipping address, email address, phone number (optional), and payment details. Payment can be made using one of our accepted payment methods, currently Visa, Mastercard, PayPal, or Apple Pay; all prices are shown in USD. Legal basis: GDPR Art. 6(1)(b) (performance of a contract with you).

2.3 When You Contact Us

If you contact us, for example by email or through a contact form, we store the content of your message together with your contact details so that we can respond to your inquiry and keep a record of the correspondence. Legal basis: GDPR Art. 6(1)(b) and (f).

3. Sharing Your Data

We do not sell your personal data. We share personal data with third parties only in the following circumstances:

  • you have given us your explicit consent to the sharing;
  • sharing is necessary to fulfill a contract with you, for example passing your shipping address to a delivery partner or your payment details to a payment provider;
  • we are subject to a legal obligation that requires the disclosure; or
  • we have a legitimate interest in the disclosure under GDPR Art. 6(1)(f), for example to protect our website against fraud or abuse.

Any third party that processes personal data on our behalf is only permitted to use it for the purposes we specify and in accordance with this Privacy Policy.

4. Cookies

We use cookies that are strictly necessary for the website to function correctly, such as cookies that keep your shopping cart and checkout session working. These necessary cookies do not require your consent.

Optional cookies, such as those used for analytics or marketing purposes, are only placed on your device after you have given your consent through our cookie banner. You may withdraw this consent at any time, which will stop the placement of any future optional cookies.

5. Services We Use

This website is hosted on the Shopify platform, operated by Shopify Inc., 150 Elgin Street, Ottawa, ON, K2P 1L4, Canada. Shopify provides the underlying infrastructure that allows us to run our online store and process your data securely.

Payments made on this website are processed by our configured payment providers. Each provider processes your payment data under its own privacy policy and terms, which we encourage you to review before completing a purchase.

6. Your Rights

Under the GDPR, you have a number of rights in relation to the personal data we hold about you. Specifically, you have the right to:

  • Access — request a copy of the personal data we hold about you (Art. 15);
  • Correction — request that we correct any inaccurate or incomplete data (Art. 16);
  • Deletion — request that we delete your personal data, where applicable (Art. 17);
  • Restriction — request that we restrict the processing of your data in certain circumstances (Art. 18);
  • Portability — request that we provide your data in a structured, commonly used, machine-readable format, or transmit it to another controller (Art. 20);
  • Withdrawal of consent — withdraw any consent you have previously given us, at any time and without affecting the lawfulness of processing carried out before the withdrawal (Art. 7(3));
  • Complaint — lodge a complaint with a supervisory authority if you believe your data has been processed unlawfully (Art. 77).

To exercise any of these rights, please contact us using the details in Section 1. We will respond to your request in accordance with applicable law.

7. Right to Object

Where we process your personal data on the basis of a legitimate interest, as described in Sections 2 and 3, you have the right to object to that processing at any time under GDPR Art. 21. If you object, we will stop processing your data for that purpose unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or unless the processing is necessary for the establishment, exercise, or defense of legal claims.

To exercise your right to object, or to raise any other question about this Privacy Policy, please contact us at support@ousanero.shop.